Skip to content
Refund policy
Our policy lasts 2 days. If 2 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
We only replace or exchange items if they are defective or damaged. On the other hand, we don't have refund policy. If you need to exchange it for the same item, send us an email at dialteeweb@gmail.com and send your item to our communicated address over the mail for exchange.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
We only replace or exchange items if they are defective or damaged. On the other hand, we don't have refund policy. If you need to exchange it for the same item, send us an email at dialteeweb@gmail.com and send your item to our communicated address over the mail for exchange.